Access your data
on any device, at any time,
from your own secure cloud vault.

ConnectionsConnections

We make digital asset management
quick, safe, and easy.

Even if you have terabytes of data, stored among multiple clouds and devices, finding your files and photos should always be safe, quick and easy. This is precisely the reason FileShadow was created. We aggregate from multiple clouds and storage sources into one secure, searchable cloud vault, so that your data is always at your fingertips - from any device or virtual desktop - whenever, and wherever you need it.

Our Team

TYRONE PIKE
Since the launch of his first venture, LAN Systems, in 1983, Tyrone has founded and led more than 10 companies. His journey has included self-funded launches (such as his current company, FileShadow, Inc.), as well as venture-funded startups, sojourns in some of the largest technology companies (Intel, Citrix, Ungermann-Bass) and even a few IPOs. He has held numerous top executive positions within software, software systems integration and networking infrastructure companies with expertise spanning a wide range of domain areas: cloud computing, messaging, archiving, disaster recovery, networking and Web services. Tyrone is the Founder and CEO of FileShadow, Inc. He holds an AB in Architecture from Princeton University.
JEFF LOOMAN
Jeff has been working in software development for over 35 years, both as an engineer, in engineering management, product management, and product placement strategies. He is currently the Vice President of Engineering at FileShadow, Inc. and has worked for a variety of large companies such as WordPerfect, Novell, Apple Computer, and Corel and small companies such as AccessData, eDepoze, and FileShadow. He has been involved in the production of numerous software packages predominantly focused on business productivity in a collaborative environment, focusing on the needs of individual entrepreneurs, corporate executives, and everything in between. Jeff holds a BS/CS degree with an emphasis in computer science from Brigham Young University.
ANDREW HYDE
Andrew is the acting CFO of FileShadow, Inc. He has over 25 years’ experience in the finance industry, with a broad perspective on strategy and execution coupled with a willingness to drive down to the details. He has a history of making order out of chaos, simplicity from complexity, demystifying processes, and creating sustainable business models. Andrew’s specialties are: M&A, SarBox, competitive analysis, and revenue recognition. Andrew holds a MBA from Columbia University and a BA in economics and business administration from Principia college.

News

Silicon Slopes: NASDAQ Interview with Tyrone Pike, CEO - FileShadow

Nasdaq takes you inside the Silicon Slopes Tech Summit in Salt Lake City, Utah as they chat with FileShadow CEO, Tyrone Pike.

February 3, 2020
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Three ways to get the best out of Cloud Storage for your Virtual Desktops

Today we're enjoying a computing renaissance with IT departments enlisting both the simplicity of virtual desktops and the reliability of cloud storage solutions...

January 24, 2020
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FileShadow 2020 Predictions: The Impact of Cloud Vault Technologies

Cloud storage solutions have been around since the beginning of the Cloud, but typically have not been secure...

December 31, 2019
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Adobe MAX: FileShadow Publish Providing Users With Content-Publishing Capabilities

At Adobe MAX, FileShadow, Inc. announces FileShadow Publish – a feature that allows users to publish collections of files from their FileShadow cloud vault by generating shareable links.

November 15, 2019
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FileShadow Reveals Publish, Offering Users Sharing Through the Cloud

Last week at Adobe MAX, FileShadow announced FileShadow Publish, a new feature that allows users to publish collections of files from their cloud vault by generating shareable links.

November 12, 2019
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Cloud File Services, File Publication, Kubernetes Data Protection and Silicon Root of Trust

This piece is about some recent news from Nasuni, Kasten, FileShadow and Western Digital about interesting cloud file services...

November 11, 2019
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Blocks & Files: Your Occasional Storage Digest and More

FileShadow has launched a feature called FileShadow Publish, allowing users to curate file collections in their FileShadow account (from any storage location) and then ‘publish’ that collection through a shareable link.

November 8, 2019
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The Last Word: Giving Those Magic Moments the Royal Treatment

“You will never know the true value of a moment until it becomes a memory.” Though unattributed, this quote captures society’s fascination with recording important moments in our history.

November 6, 2019
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FileShadow releases publishing capability

Provo-based FileShadow, a company that enables users to aggregate files from multiple sources, announced Monday a new feature that will allow users to publish collections of files from their FileShadow cloud vault.

November 6, 2019
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FileShadow Rolls Out New Publishing Feature

Provo, Utah-based FileShadow rolled out a new feature on Monday, called FileShadow Publish, which the company said allows its users to publish curated collections of files or images.

November 5, 2019
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FileShadow, Inc. Unveils FileShadow Publish™; Providing Users with Content-Publishing Capabilities for Files Stored in the FileShadow Vault

FileShadow, Inc. today announces FileShadow Publish™ — a new feature that allows users to publish collections of files from their FileShadow cloud vault by generating shareable links.

November 5, 2019
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FileShadow, Inc. Unveils FileShadow Publish™; Providing Users with Content-Publishing Capabilities for Files Stored in the FileShadow Vault

FileShadow, Inc. today announces FileShadow Publish™ - a new feature that allows users to publish collections of files from their FileShadow cloud vault by generating shareable links.

November 5, 2019
READ MORE ►
FileShadow, Inc. Unveils FileShadow Publish™; Providing Users with Content-Publishing Capabilities for Files Stored in the FileShadow Vault

With FileShadow Publish, users can publish file collections through shareable links, making them available to anyone, including individuals without FileShadow accounts

November 5, 2019
READ MORE ►
FileShadow, Inc. Unveils FileShadow Publish™; Providing Users with Content-Publishing Capabilities for Files Stored in the FileShadow Vault

With FileShadow Publish, users can publish file collections through shareable links, making them available to anyone, including individuals without FileShadow accounts

November 5, 2019
READ MORE ►
FileShadow, Inc. Unveils FileShadow Publish™; Providing Users with Content-Publishing Capabilities for Files Stored in the FileShadow Vault

With FileShadow Publish, users can publish file collections through shareable links, making them available to anyone, including individuals without FileShadow accounts

November 5, 2019
READ MORE ►
FileShadow, Inc. Unveils FileShadow Publish; Providing Users with Content-Publishing Capabilities for Files Stored in the FileShadow Vault

FileShadow, Inc. today announces FileShadow Publish - a new feature that allows users to publish collections of files from their FileShadow cloud vault by generating shareable links.

November 4, 2019
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Meilleurs Services de Sauvegarde et de Stockage dans le Cloud 2019

French publication, Newstrotteur, covers Business News Daily's article, "The Best Cloud Backup and Storage Solutions of 2019"...

October 1, 2019
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What are the Challenges to AI Adoption in Cloud Computing? 9 Experts Share Their Insights.

These industry insiders are well-aware of the challenges that face further AI adoption in cloud computing...

September 30, 2019
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Which Trends are Shaping AI in Cloud Computing? 7 Experts Share Their Insights.

These industry professionals summed up what they see as the foremost trends in cloud computing. Here's what they said...

September 29, 2019
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What’s the State Of AI in Cloud Computing? 9 Experts Share Their Insights

The cloud has made our lives infinitely easier by storing our information remotely, but it's not been all peaches and cream...

September 28, 2019
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What are the Benefits AI Could Bring to Cloud Computing? 8 Experts Share Their Insights.

When a new innovation or way of doing things carries numerous benefits, it can be hard to pinpoint the single greatest of those perks...

September 28, 2019
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The Best Cloud Backup and Storage Solutions of 2019

In this guide, we outline the best cloud storage and online backup providers for small businesses in 2019...

September 20, 2019
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FileShadow: Optimized Cloud Vault Solution for Amazon WorkSpaces Within Desktop-as-a-Service

FileShadow, Inc. announces an optimized cloud vault solution for Amazon WorkSpaces within Desktop as a Service (DaaS).

September 12, 2019
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How to Choose a Digital Asset Management System

With the growth of omni-channel marketing, 71% of marketers said they now need to create 10 times as many assets to support all these different channels and touch points...

September 9, 2019
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View More News Items ►
FileShadow, Inc. Provides Custom Tagging

Morningstar: Customers can now create their own custom tags, and edit the tags supplied by FileShadow’s machine learning algorithms to provide accurate, fine-tuned metadata tags for faster searches...

June 19, 2019
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FileShadow adds Custom Tagging Capabilities

VMBlog: FileShadow, Inc. today announces the addition of custom tagging capabilities, allowing users to organize files and photos stored in their FileShadow cloud vault by using custom search tags...

June 18, 2019
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FileShadow, Inc. now Provides Custom Tagging Capabilities

BusinessWire: FileShadow, Inc. today announces the addition of custom tagging capabilities, allowing users to organize files and photos stored in their FileShadow cloud vault by using custom search tags...

June 18, 2019
READ MORE ►
FileShadow, Inc. adds Custom Tagging Capabilities

BusinessWire: Customers can now create their own custom tags, and edit the tags supplied by FileShadow’s machine learning algorithms...

June 18, 2019
READ MORE ►
FileShadow, Inc. now Provides Custom Tagging Capabilities

Yahoo Finance: FileShadow, Inc. today announces the addition of custom tagging capabilities, allowing users to organize files and photos stored in their FileShadow vault...

June 18, 2019
READ MORE ►
FileShadow, Inc. Provides Custom Tagging Capabilities

FileShadow, Inc. today announces the addition of custom tagging capabilities, allowing users to organize files and photos stored in their FileShadow cloud vault by using custom search tags...

June 18, 2019
READ MORE ►

User Locations

FAQ

How do I upload files from my local storage (hard drive, etc.)?

To upload local files and folders you will need to install the FileShadow Desktop Client. Open FileShadow in your web browser, go to the Storage Accounts screen (click the Cloud icon in the upper right corner), then click the “Download Mac” or “Download Windows” button on the upper right.  An executable file will be downloaded; run that executable.  When the install is complete, launch the desktop client.  You will login with the same credentials as your web account.

The first screen displayed is the Preferences dialog.  Choose the folders you wish to upload and click APPLY.

To view the files uploaded:

  1. For Windows, expand the Tool Tray, right-click on the FS icon, and choose “View Files”.
  2. For Mac, click the FS icon on the Status menu, and choose “View Files”.

To upload individual files:

  1. For Windows, expand the Tool Tray, right-click the FS icon, and choose “Upload Files”.
  2. For Mac, click the FS icon on the Status menu, and choose “Upload Files”.

Does FileShadow retain any of my cloud storage login credentials?

No. FileShadow uses a technology named OAuth2; a protocol with which FileShadow can access data stored in your cloud storage account without any of your account and password information.

How do I use “Drag and Drop” to upload files or folders into FileShadow?

To upload files or folders into FileShadow, start at the File List dialog. With that dialog open, click on a file/folder on your desktop and drag it into the File List. If you want to “Drag and Drop” from somewhere other than the desktop, open the Explorer in Windows or the Finder on Mac.  Locate the file/folder you wish to upload then click on it and drag it to the File List in FileShadow.

Once you have dropped the file/folder into the File List, FileShadow will process those items and add them to the list. If you’ve uploaded a folder and want to see it, you can turn on the Folder View and navigate to the path of the folder.

I can’t get the verification code you sent me to work…

We’ve got you covered!  Along with the verification code we also send a confirmation email.  Simply go to your email, open the email from FileShadow, and click the “Verify Your Email” button.

Why are some of my GoogleDrive files missing?

We’ve seen this happen a few times and have found that when a file isn’t loaded from GoogleDrive it’s usually because of a permissions issue. To be specific, our database shows that Google is returning a 401 error, “Invalid Credentials”, even though it shows the user is the owner. We’re working on resolving this issue with Google. In the meantime, you can try saving the file to your hard drive or local storage area, deleting it from GoogleDrive, then copying it backup to GoogleDrive. This will often solve the issue.

Why do I need FileShadow? I already have GoogleDrive and OneBox.

Most of us have several different cloud accounts - some we set up ourselves and some that were created when we signed up for Google, Microsoft, or Apple. FileShadow is the place where you can archive all of them in ONE place. But we don’t just archive them. We also allow you to tag files/folders and search across all of your cloud accounts.

We also keep a history of revisions and attach thumbnails of all iterations so that you can easily compare them. We allow you to share files with other FileShadow users and track which files are shared. For many of your cloud accounts, any changes you make to the files will automatically be synced to FileShadow. The only thing we won’t automatically do is remove files you’ve deleted from your cloud accounts. As an archive, we want to make sure all your files are there, just in case. You can delete from within FileShadow, but we will never delete for you.

But wait! There’s even more. We can also load files from your hard drive or local storage account. Simply download our Desktop Client from your online FileShadow account and we will archive them, too. The Desktop Client also allows you to edit a file. The Edit downloads the file, opens it in the applicable application, uploads the changed file when you click save, and keeps a revision history.

We think you’ll love what we have to offer and invite you to give FileShadow a try.

How to Change Your Password

To change your password, click on the “User” Icon on the upper right corner of the FileShadow window. The icon will have the first initial of your email address. Click on “Manage Account”. Under “Set FileShadow Password”, enter your old password, then enter your new password. Click “Submit”.

How to Change Your Email Address

To change the email address for your account, click on the “User” Icon on the upper right corner of the FileShadow window. The icon will have the first initial of your current email address. Click on “Manage Account”. Under “Change Email”, enter your new email address, re-enter the new email in the “Verify email address” field. Click “Submit”.

How to Change the Phone Number on Your Account

To change the phone number on your account, click on the “User” Icon on the upper right corner of the FileShadow window. The icon will have the first initial of your email address. Click on “Manage Account”. Under “Change Phone”, enter the new phone number. Click “Submit”.

To Set up Two Step Verification (for Added Security)

If you would like to add additional security to your FileShadow account, you can set up Two Step Verification. With Two Step Verification, in addition to having a password, a security code will also be sent to your phone that you will need to enter to access your FileShadow account.

To turn on this feature, click on the “User” Icon on the upper right corner of the FileShadow window. The icon will have the first initial of your email address. Click on “Manage Account”.   Click on the button “Add Additional Security”. The “Setup Additional Security” popup will be displayed. The phone number listed on your account will automatically be displayed. Click the “Send” button. A verification code will be sent via SMS to that phone number. Enter that code into the boxes below the phone number. Click “Submit”. The “Security Backup Codes” popup will display.

Because you may not always have your phone with you when logging into your FileShadow account, we have created backup codes for you to enter. Simply type in one of these codes after entering your password. Once a backup code has been used it can’t be used again. Be sure to copy the list of codes and keep them in a secure location. Click “Close”.

The next time you login to FileShadow you will be asked for a Password and a Verification Code.

What’s the red triangle next to my file or thumbnail?

We’re so glad you asked! The red triangle, or “twiddle” as we like to call it, means that the file has been edited. If you click on the twiddle it will turn to point down and expand to show the history of the file. To contract the edit history, simply click on the twiddle again.

Why are there files in FileShadow that I don’t see on my GoogleDrive?

Upon occasion folders and files on GoogleDrive become disconnected and you can no longer navigate to them by drilling down through the folders; though if you know the name of the file you can search for it. When FileShadow encounters files or folders like this, they are “attached” to the root folder and treated just like any other file on your GoogleDrive.

Are all file operations done on Lightroom Photos being recorded by FileShadow?

No. Currently Lightroom Photos does not notify FileShadow immediately when changes to a file occurs; for instance renaming a file, or moving a file to another folder. However, FileShadow preforms hourly scans of your files registering any modifications.

Are all file operations done on Creative Cloud being recorded by FileShadow?

No. Currently CreativeCloud does not notify FileShadow immediately when changes to a file occur; for instance, renaming a file, or moving a file to another folder. However, FileShadow preforms a nightly scan of your files and registers any unreported modifications.

Where do I find the FileShadow application on my Drobo 5N, 5N2, 810n?

Administrators can find the FileShadow application in the Drobo Dashboard, appearing in the "Popular", "Cloud" and "Remote Apps" categories. You can always find the FileShadow App in the "All" category, and after it is installed it will appear in the "Installed" category.

Does FileShadow support DNG files?

Yes! DNG files (the format used for Leica Cameras) is supported by FileShadow. These files will import and view without any issue.

What cloud storage vendors does FileShadow support?

While other cloud services may provide a temporary landing spot for some of your data, FileShadow provides a secure, cloud-based vault that aggregates files from any number of cloud storage options, including DropBox, GoogleDrive, OneDrive (personal), OneDrive (business), Box, Adobe Creative Cloud, and Adobe Lightroom (directly through user authorization).

Can I sync FileShadow with my macOS desktop as a source?

Both macOS and Windows systems are supported by using the corresponding FileShadow desktop application. With these applications, the user can target direct attached storage devices such as flash drives, and external hard drives.

Can I sync FileShadow with my Windows desktop as a source?

Both macOS and Windows systems are supported by using the corresponding FileShadow desktop application. With these applications, the user can target direct attached storage devices such as flash drives, and external hard drives.

Does FileShadow support Network Attached Storage (NAS) Devices?

FileShadow supports both Directed Attached Storage (DAS) and Network Attached Storage (NAS) devices, including the Drobo 5N, 5N2, and the 810n with an app available on the Drobo Dashboard.

Does FileShadow support Drobo Devices?

FileShadow supports both Directed Attached Storage (DAS) and Network Attached Storage (NAS) devices, including the Drobo 5N, 5N2, and the 810n with an app available on the Drobo Dashboard. To make files in a users share on a Drobo, the Drobo administrator installs the application and registers the Drobo with FileShadow. From there they associate a users share with an individual FileShadow account. Once completed, all of the files in the users are copied to their FileShadow account and are fully searchable. As changes are made to files on the Drobo, those changes are reflected in the users FileShadow account automatically as revisions on the modified files.


Does FileShadow support DNG files?

Yes, FileShadow can also be set up on a Windows server. An administrator must first create a FileShadow account that will become the target of the corporate shared drive (call it a server account). The FileShadow Desktop App would be installed on the server and will sign in to the server account. The shared folders would be identified using the Preferences view in the FileShadow Desktop App, and the files from the server would be copied to the FileShadow vault. The administrator of the server account would then add other FileShadow users as Reviewers, and share the folders they want users to have access to. Users would then have full access to the files on the shared drive/folders with all of the functionality built into FileShadow.

Can I set FileShadow up on my Windows server?

Yes, you certainly can. In FileShadow, you can share files with another user (Share feature) or create a collection to share files with a person(s) who don’t have FileShadow (Publish feature).

Can I share files with someone that does not have a FileShadow account?

Yes, you certainly can. In FileShadow, you can share files with another user (Share feature) or create a collection to share files with a person(s) who don’t have FileShadow (Publish feature).

How do I share files with another FileShadow user (Share)?

  1. From either the Source Accounts page or the File List page, select the Share icon located in the title bar in the upper, right corner.  It’s the fourth icon from the right.
  2. Click ADD USER.
  3. Enter the user’s email and a label.  Click ADD.  You will get a message, “Your Reviewer Was Successfully Added”.  Click CLOSE. The user will get an email stating that files have been shared with them.  When they login to FileShadow there will be a Source Account listed from you.
  4. Go to the File List, checkmark the files you’d like to share with your colleague.
  5. Click the Share icon on the bottom right of the window.  It’s an arrow that points to the right.
  6. Choose the user you added.  Click APPLY.  You will get a popup that says, “Successful Share”.  Click CLOSE.
  7. The files will automatically appear in their FileShadow account.

How do I share files with people not using FileShadow?

  1. From either the Source Accounts page or the File List page, select the Share icon located in the title bar in the upper, right corner.  It’s the fourth icon from the right.
  2. Click ADD COLLECTION
  3. Enter a Collection Label then check mark, “I have read and agree to the Publisher’s EULA”, after reading it, of course.  At this point just click CLOSE, then click DONE.
  4. You’re now ready to add files to the Collection.
  5. Go the File List, check mark the files you’d like to add your Collection.
  6. Click the Share icon on the bottom right of the window.  It’s an arrow that points to the right.
  7. Choose your Collection.  Click APPLY.  You will get a popup that says, “Successful Share”.  Click CLOSE.
  8. Click the Share icon in the upper right corner, click the COPY LINK button next to the collection
  9. Paste that link into an email or a message and send it.
  10. If you’d like to check the link simply open a web browser and paste the link into the URL address.

How do I publish a collection of files? (Publish):

  1. From either the Source Accounts page or the File List page, select the Share icon located in the title bar in the upper, right corner.  It’s the fourth icon from the right.
  2. Click ADD COLLECTION
  3. Enter a Collection Label then checkmark, “I have read and agree to the Publisher’s EULA”, after reading it, of course.  At this point just click CLOSE, then click DONE.
  4. You’re now ready to add files to the Collection.
  5. Go the File List, checkmark the files you’d like to add your Collection.
  6. Click the Share icon on the bottom right of the window.  It’s an arrow that points to the right.
  7. Choose your Collection.  Click APPLY.  You will get a popup that says, “Successful Share”.  Click CLOSE.
  8. Click the Share icon in the upper right corner, click the COPY LINK button next to the collection
  9. Paste that link into an email or a message and send it.
  10. If you’d like to check the link simply open a web browser and paste the link into the URL address.

Coming Soon!

Information for our Desktop Client will be coming soon.

Does FileShadow support Boolean searching?

Yes. By default FileShadow automatically configures each search request to return the best results for most users. However, you can use Boolean operators to yield a more targeted search result. Please note that all automatic rules are disabled when a search term includes any boolean operator.

Supported boolean operators include:

Use an OR between terms where either terms exist anywhere in the text of a document.
Use an AND between terms where both terms exist anywhere in the text of a document.
Use NOT to exclude documents that contain the term after NOT.
Use a * (asterisk) to designate a multi-character wildcard search.
Use the ? to designate a single character wildcard search.
Enclose a phrase with quote marks (“”) to search for a specific set of terms, such as "zip code”.

Grouping (advanced):

This boolean search option supports the use of parentheses to group clauses to form sub queries. Grouping can be very useful if you want to control the logic for a query.
To search for either "takeover" or "listing" and "code" use the query: (takeover OR listing) AND code.

How do I assign a location to a file?

To assign a geographic location or “geo location” to a file, check mark the file, then click the pin icon located in the bottom right corner of the screen. The “Set File Location” window will be displayed. You can set the location by manipulating the map to the desired location and double-clicking or type in the location and press ENTER. You can also enter latitude and longitude coordinates. Any file type can have a location associated with it.

Will FileShadow automatically geotag my photos?

If GPS/location is enabled on your camera/phone at the time a picture is taken, FileShadow will automatically read the location from the metadata and geotag the photo for you. If not, or if the photo was not taken with a device that allows geolocation tagging, you can tag your photos manually once they have been uploaded into FileShadow.

I deleted some files from my cloud account but they’re still showing in FileShadow.

You’re welcome! As an archival tool we want to make sure you don’t lose anything; for this reason, we won’t remove files that you’ve deleted from your cloud accounts. You can go into FileShadow and delete them there, but we will never remove files on our own.

What happens if FileShadow encounters a file infected with a virus?

Most cloud storage vendors do not allow FileShadow to acquire infected files. Should this occur, infected files will not be copied to your FileShadow account. However, a vendor may not identify an infected file if the file scanner is not current, or if files are infected before a virus is identified. Fileshadow does scan files before they are downloaded and you can choose if you want to download the file or not.

macOS 10.15 Catalina

FileShadow is currently working to resolve issues encountered with Catalina, the most recent release of the macOS. Our Desktop Client is the only product experiencing these problems. There could be errors during installation, and you may not be able to upload and/or sync folders and edit files. You can work around this by using “Upload” or “Drag-n-Drop” to load individual files. We apologize for this inconvenience and want to assure you we are working for a resolution as quickly as possible.

How do I delete my FileShadow account?

Please don’t leave! However, if you really must go, we do have a way for you to delete your account. To delete your FileShadow account login to FileShadow, click the user icon in the upper right corner of the window, choose “Manage Account”, select “Delete Account”, type “Delete my account” in the input field, and click “Confirm”.

(Before you go, would you please hit the chat icon and let us know why? We are trying to create the best archive service possible and your suggestions would be very welcome.)

*NOTE: ONCE YOU DELETE YOUR ACCOUNT, IT IS GONE. We don’t keep a backup; once you have deleted your account, we won’t be able to restore your account, the data sources, or the files that were uploaded.

READY TO START?

Start using FileShadow now with a FREE 10GB account. Store your files securely, and always find them quicker... anytime, any place.

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SEE HOW IT WORKS

Not sure how FileShadow works for you or your business? No problem. We will answer all of your questions and address your unique needs in a personalized demo.

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Training

FileShadow for Amazon WorkSpaces
How to Edit a File in FileShadow
FileShadow Windows Desktop App Setup
FileShadow Short Preview
FileShadow Set up for Drobo 5N2
FileShadow Text Searching
FileShadow Image Searching
FileShadow File Sharing
FileShadow Desktop Setup